Swim Central is the new, whole of sport administration system replacing ClubLANE and MyLANE as of 15 August 2019.
Both committee members & club members (swimmers) alike will use Swim Central. The system aims to be less complex for all involved and includes some new exciting features!
Below you will find information that will assist you with navigating Swim Central.
Swim Central Help Guides
- Membership Support
- Club Administration Support
- Meet and Event Support
Swim Central Landing Page Update May 2020
How to Action Pending Payments
How to Add and Edit Dependents
How to Set up a Family Group and Pin
Administrators Guide to Navigating Swim Central
How to View a Dependants linked Parent/Gaurdian
How to View Online Payments and Transactions
Including Terms and Conditions with Memberships
How to set up a Membership Product
How to Create Periodic Payments
How to Link a Venue to My Club
How to Create a Product - Merchandise
Initiate a refund request
Clubs have the option to choose if refunds can be permitted for that product when setting up membership products.
Members will be able to initiate a refund process (request) themselves only for products that permit refund. The refund will then need to be approved by different levels; once each level approves the refund of their portion of the fees, the funds will be returned to the member through the online payment gateway.
